CRM For Contact Center

CRM for Call Center

Automate and Streamline your Business Process
by Implementing SalesBabu CRM Industry Vertical Solutions.

CRM for Call Center Industry allows you to

  • Enable for Quick access to customer’s profile and entire interactions
  • Enable for fast complaint resolving
  • Improve Solution parameters over the call
  • Enable to take product’s information on single Screen
  • Enhance Visibility Parameters on each employee performance
  • Enable for Internal & External strong customer support
  • Improve escalation handling
  • Track & Analyze customer’s complain & queries on single screen
  • Enhance Call Center efficiency
  • Synchronise various Communication Channels
crm for contact center
Prompt Reminder

When you have number of calls to done and N number of leads closely to follow, to remember every task is a big challenge. Call center CRM is one single platform which gives you remainders to make every scheduled call.

Single Click Dialling

Make calls directly from CRM and save your valuable time by dialling numbers over phone.

Reduce Call handling Time

Once the system identifies the caller, it automatically put all the information on agents screen using screen pop ups. This reduces call handling time and creates personalised call experience.

$

CRM

 

Starting at
1000
/user/month
(Billed Annual)

Features

 

Track Inbound and Outbound Calls

Quick Application Deployment

Work/Activity Assignment

Quick Notifications

Easily Integrated With EPBX/Dialer

Improve Agent Performance

Register here to Schedule an One to One Online Session at your Convenient time.

Register here to Schedule Online Demo

Many Businesses trust Salesbabu, including: