CRM For Travel Industry

CRM is one single platform where, all the incoming enquiries can be saved that turn out to be masters for the same.

• Helps in getting & tracking all the relevant details of the customer
• It can be assigned to any user, without any problem.
• Helps in managing contacts of the client. It facilitate the future references & relations

From CRM only the agents can follow their prospected customers & also keep a track of all communications they had with them.

• Keep a record of complete communication chain between the organization & customer
• Provides Reminders & alerts for the actions need to be taken by agents
• Unbroken Communication & continuous follow-ups helps in closing of sales efficiently

CRM supports the travel company to keep a record of all existing client, in one masters.

• Keeps all the data at one place on one platform. No fear of any data lose
• Referrals can be track down easily, while all the information is available on single source
• Helps in tracking down the positive aspects of sales process. That can be use in further strategies.

CRM enables the travel company to keep the record of all the payments done by the customers & also to make reminders for pending payments as well, if any.

• Keeps the detailed information of the payments done by the customers, along with the payment mode & Transactions codes
• Also helps in keeping the reminders of pending payments from the customers with proper date.
• Facilitates transparency between the company & customers

Every agents or sales executive has his/her own login from where they can update their information real time, although every login is interrelated & centralize to one master login.

• Since it is on cloud, agents can login there CRM account from anywhere anytime.
• Every punching of information is real time, so no need call the sales guys for each & every minute details.
• Facilitates flawless communication chain between the agents & management.

Allows to track all usable information related to customer, passenger name record, pre-sales and post-sales communication. Using Travel Agency CRM, travel agents will be able to follow customers’ needs more effectively and on time.

Analysis of data will cater your sales team and controlling departments with consolidated statistics and reports on client and booking data. Utilization of powerful analytical tools (MIS) and sophisticated metrics due to CRM solution helps profile and identify your most valuable yielding customers as well as estimate the effectiveness of your B2B and B2C campaigns and grow your business.

Read more – Online Travel CRM Pros and Cons

Advantages of SalesBabu Travel Agency CRM Software 

• Enhance business processes in Sales, Marketing and Customer Service departments.
• Managing customer relationships at lower process costs.
• Quick, cloud-based access to all business data.
• Higher customer loyalty and a better understanding of the customers’ needs.
• Access all-important customer data in a centralized database.
• Work effectively online using a safe and secure Internet connection.
• Define any number of properties as search and filter criteria.
• Run an extensive campaign management 
• Provide your sales and controlling departments with unified statistics and reports on customers and booking data.
• Adhere to a strict approach to data visibility.
• Maintain customer history using automated processes
• Improve customer data automatically depending on their booking behavior.
• Integrate your Travel CRM with IT environments to exchange data with other systems in your company or others.