- Lead Follow-up Management
- Central Database
- Tracking payments,
dispatch & delivery
- Customer Service Excellence
- Minimise Cost
- Other Industry Verticals
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CRM for Lab and Scientific Equipment Companies
Automate and Streamline your Business Process
by Implementing SalesBabu CRM Industry Vertical Solutions.
Lab equipment requirements are rapidly evolving, and the needs of each facility are vastly different. Before the evolution of technology over the past few decades, the management and analysis of lab equipments were time-consuming. Thankfully, the modern world has introduced custom in-house solutions, allowing for better efficiency, more accurate information management and, in the case of the healthcare industry, improved patient outcomes. The features of lab equipment CRM software have evolved over the years from simple tracking to complex planning tools that manage multiple aspects of lab informatics.
Automate and Streamline your Business Process by Implementing SalesBabu CRM system. CRM for Lab Equipment Industry allows you to streamline the day-to-day processes set up. With this great tool you can earn the confidence vote of the customers.
OUR SOLUTION IS YOUR SOLUTION
- Sales Forecasting
- Optimum utilization of Sales Resource
- Empower workforce with skill training
- Market visibility to fight competitors
- Boost Sales and Services
- Easy access to technology and get real time information updates.
- Streamline Marketing and Sales process to increase profits.
Lead Follow-up Management
Online CRM facilitate seamlessly capturing inquiries coming from various sources, including website lead forms, marketing automation systems, and lead providers. In our CRM system you can configure various such as Prospecting, Qualification, Demo Required, Demo Done, Project proposal, Project Presented, Project Sanctioned, Money received, Ten/enq floated, Ten/Enq submitted, Negotiation/Review, Closed Won, Pending EMD, Closed Lost, Closed Duplicate, Postponed, Postponed Retendered and many more. Lead stages may vary from one company to another based on their working model.
- Lead Capture
- Flexible Lead Distribution
- Continuous Activity Prioritization
- Real-Time Dashboard and Reporting
Companies can manage all their customers Database in one centralised location. Therefore, it becomes easy to access the information regarding any customer at any time and from anywhere. Just by a single click all Information can be accessed with authorised access.
- Capture and track all customer information and interactions
- Real-time data to make informed decisions
- Continuous Activity Prioritization
- Identify Prospective Customers
Tracking payments, dispatch & delivery
CRM for Lab equipment industry offer functionality to schedule and track partial payments against orders, installation, purchases etc. It also automatically calculate pendency aging.
- Set partial payment reminders
- Track follow-up conversations
- Manage Dispatch Details
- Manage delivery logs
- Delivery and dispatch reports
- Pending order reports
Customer Service Excellence
How many time sales resource spent to answer basic Questions from customers? Always make your customers confident that they will get answers to their questions, faster and reliable from your organisation.
The first thing comes into lab equipment industry mind is post-sales implantation and delivery of project. CRM system to manage all the information and keeping all team in the loop so that they do their job the right way and keep the customer happy and satisfied.
CRM helps the lab equipment industry units to streamline the complete process flow in a very efficient and effective manner. Moreover, it does not require any overhead support, and it leads to reduction in extra cost & also helps in more revenue generation and results more profit.
- Filter Lead in less time
- Optimize skilled workforce, save high employee turnover.
- Timely order processing and save customer service time and effort to retain the existing business.
- Real time inventory monitoring
- Demand forecasting save extra production cost.
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Laboratory requirements are rapidly evolving, and the needs of each facility are vastly different. Before the evolution of technology over the past few decades, the management and analysis of lab samples were both time-consuming and prone to transcription errors. Thankfully, the modern world has introduced custom in-house solutions, allowing for better lab efficiency, more accurate information management and, in the case of the healthcare industry, improved patient outcomes.
The features of laboratory software have evolved over the years from simple sample tracking to complex planning tools that manage multiple aspects of laboratory informatics. Here are some of the ways modern software can improve and enhance workflow in the lab.