Cloud-Based CRM for Lab and Scientific Equipment Companies

Automate and Streamline your Business Process by Implementing SalesBabu CRM Industry Vertical Solutions.

Lab equipment requirements are rapidly evolving, and the needs of each facility are vastly different. Before the evolution of technology over the past few decades, the management and analysis of lab equipment were time-consuming.

Thankfully, the modern world has introduced custom in-house solutions, allowing for better efficiency, more accurate information management and, in the case of the healthcare industry, improved patient outcomes. The features of lab equipment CRM software have evolved over the years from simple tracking to complex planning tools that manage multiple aspects of lab informatics.

OUR SOLUTION IS YOUR SOLUTION

Sales Forecasting
Optimum utilization of Sales Resource
Empower workforce with skill training
Market visibility to fight competitors
Boost Sales and Services
Easy access to technology and get real time information updates.
Streamline Marketing and Sales process to increase profits.

Lead Follow-up Management

Online CRM facilitates seamlessly capturing inquiries coming from various sources, including website lead forms, marketing automation systems, and lead providers. In our CRM system you can configure various such as Prospecting, Qualification, Demo Required, Demo Done, Project proposal, Project Presented, Project Sanctioned, Money received, Ten/enquiry floated, Ten/Enq submitted, Negotiation/Review, Closed Won, Pending EMD, Closed Lost, Closed Duplicate, Postponed, Postponed Retendered and many more. Lead stages may vary from one company to another based on their working model.

Lead Capture
Flexible Lead Distribution
Continuous Activity Prioritization
Real-Time Dashboard and Reporting

Central Database

Companies can manage all their customers Database in one centralised location. Therefore, it becomes easy to access the information regarding any customer at any time and from anywhere. Just by a single click all Information can be accessed with authorised access.

Capture and track all customer information and interactions
Real-time data to make informed decisions
Continuous Activity Prioritization
Identify Prospective Customers

Tracking payments, dispatch & delivery

CRM for Lab equipment industry offer functionality to schedule and track partial payments against orders, installation, purchases etc. It also automatically calculate pendency aging.

Set partial payment reminders
Track follow-up conversations
Manage Dispatch Details
Manage delivery logs
Delivery and dispatch reports
Pending order reports

Customer Service Excellence

How much time do sales resources spend to answer basic questions from customers? Always make your customers confidence that they will get answers to their questions, faster and more reliable from your organisation.

The first thing comes into the lab equipment industry’s mind is post-sales implantation and delivery of projects. CRM system to manage all the information and keep all teams in the loop so that they do their job the right way and keep the customer happy and satisfied.

Minimise Cost

CRM helps the lab equipment industry units to streamline the complete process flow in a very efficient and effective manner. Moreover, it does not require any overhead support, and it leads to reduction in extra cost & also helps in more revenue generation and results more profit.

Filter Lead in less time
Optimize skilled workforce, save high employee turnover.
Timely order processing and save customer service time and effort to retain the existing business.
Real time inventory monitoring
Demand forecasting save extra production cost.