AMC Management Software
Annual Maintenance Contract (AMC) is a chargeable agreement between a client and the vendor in regards to the maintenance of the product(s). SalesBabu CRM AMC management software dashboard display concise information on all AMC’s due. The details of AMC reaching renewal can be accessed by some click on the same cloud based platform. You can manage Annual Maintenance Contracts, Preventive Maintenance Contracts, Business Promotion Calls, Product Delivery Calls, Complaint Service Calls for any type of products that could have warranty contracts and needs regular servicing.
PMS stand for Preventive Maintenance Schedule. All AMC contract signed with some free PMS visit for regular maintenance of the product purchased by the customer. AMC management software sort the details of all PMS and display the notifications at dashboard for instant action of service engineers.
To enhance the support quality, you can manage multiple checklists for all PMS visits with pre-defined activities in AMC management software. These checklists help the engineer to complete all activities at every PMS visit to ensure delivering quality of service.
You can simply fill AMC time period like AMC starts and end dates, for all the product and accessories at the time of installation. AMC management software dashboard display you all the AMC due reminders for quick action.
By the help of AMC Management Software, the service managers can track down those AMC’s which are near to expiration with in next 30 days, since it would be highlighted on home screen
When you are generating AMC for any product, it is mandate to have Product Principal’s name & Product serial number. AMC management software gives this convenience to after sales support team to make a track of all required details in regards to the Product & its principal on one single platform
By the help of AMC Management software, the company can easily track the difference between the billing address of the customer & the site address, where machine has originally has been installed.