Your customers are important to your business. In fact, no matter what your industry, no matter what your focus, no matter what kind of products or services you offer, your customers are the single most valuable asset of your organization.
Customers give your company a sense of purpose and direction. They provide invaluable feedback, and serve as a springboard for new concepts and ideas. And let’s not forget about the revenue they bring in. When all is said and done, customer satisfaction should be the number-one focus of any business. This means more than simply appreciating your customers; it means understanding them. Here SalesBabu Service CRM plays a vital role. SalesBabu online Service CRM Software is a high-quality tool, which offers a number of advantages that will helps you to manage your AMC’s and Warranty’s.
SalesBabu Warranty Management Software streamlines warranty management to reduce warranty costs and increase service revenues. Using it all stakeholders including manufacturers, suppliers, service providers, and end-user customers can collaborate to reduce warranty expenditures, improve product quality, and enhance customer experience.
Reduce Warranty Cost: Warranty Management Software improves quality and integrity of warranty data by validating all aspects of claims with extensive business rules and incorporating data feeds from mobile and diagnostic devices directly into the claim forms. The solution manages authorization of returns, generation of Return Material Authorizations (RMA/RGA), and tracking of returns. The solution enables manufacturers and suppliers to collaborate on reducing warranty costs by managing supplier warranties for components and parts.
Improve Product Service Quality: Warranty Management software shrink cycle time for claim processing, parts return, supplier recovery, and identification of emerging issues. Slash Total Cost of Ownership (TCO) with an easy-to-implement solution thereby Increase revenues and profitability from maintenance, service, and parts, ensure faster processing by validating claims data and allowing richer content to be captured.