Service View Demo

SalesBabu ServiceCRM Online Demo

  • Demo Video
  • FAQ
  • Pricing

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Watch this demo to understand how SalesBabu Service CRM Automate Your After Sales Process & Earn Customer’s Loyalty.
( This Service CRM Demo is for B2B or Institutional Sales. For other Sales Processes like B2C, Dealer Channel Sales, our Sales Team will contact you)

Yes, the customer complaints can be captured and a complaint number gets generated.
2) Can the complaint be assigned or reassigned to the service engineer?
Any complaint logged can be assigned or reassigned to the respective service engineer.
3) Can i track the number of complaints based on complaint type?
Yes, all complaints logged can be tracked based on type of complaint (For Ex: Under Warranty, Under AMC, No Warranty / No AMC…)
4) Are there escalations for complaints unattended or taking longer times for closure?
Yes
5) Can the Installations of the products be planned once Sales Orders are received?
Yes, Installations are an integral part of the Service Management.
The Installations details can be captured like the
– Site of Installation
– Serial no. of the product
– Warranty From and To
– Site user contact details
– Document Upload and many more………………
6) Are there reminders for expiry of Warranties and AMC’s?
Yes
7) Can the PMS (Preventive Maintenance Schedule) be planned under the Warranty and the AMC period?
Yes
8) Can we track the Spare Parts Consumption and the Service Charges?
Yes
9) How do the Field Service Engineers update their Service Calls?
Field service engineers can access and update their assigned service calls thru Add-on: Mobile App.
10) Can the Expenses Incurred by Service Engineers tracked?
Yes, an Add-on: Expense management is available.
$ ?

Service CRM

 
Starting at
? 1000
/user/month
(Billed Annual)
Order Now
Features

 

Complain Management

AMC Database Management

Activity Management

Warrenty Management

Spare Part Consumption

Service Quotations

Installation Management

Performance Reports

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SOLUTIONS THAT YOU NEED!

SalesBabu Online CRM Solution records and monitor each activity of a sales team. Manages all the details related to leads, measures abandonment and close rate. Guides sales team to adopt a focused approach to achieve sales target. SalesBabu CRM enables you to categorize customers with all possible criteria. Can register date wise sales, regions, sales details of products to never miss as opportunity

WORRIED ABOUT PRICING??????????

Simple. No High capital or setup fees. Starts at affordable price of Rs. 1000 / User / month (Billed Annually)