Services

What is SaaS (Software as a Service)

SaaS refers to Software as a Service. It is a cloud based service where you access an application via an internet browser. The SaaS platform is a monthly subscription plan provided by a third-party vendor. The users can make use of the software over the internet. 

How does SaaS work?

Sign Up Online

First you choose a plan and select product that fit your need. Then sign up.

The Provider Sets Up Everything for You

The SaaS company’s servers stored in secure data centres host the software. They handle all the setup, security, and configuration on their end. You don’t touch any of that.

Log In from Any Device

Users access the applications online instead of running them on their own computers.  You open Chrome, Safari, or any browser on your laptop, phone, or tablet. You type the URL or app name, enter your username and password, and you’re in. Instantly. From anywhere in India or the world.

You Use the Software Normally

It works exactly like regular software you click, type, save, and share. The only difference is it’s running on the provider’s server instead of your computer. Your data is saved automatically to the cloud.

Updates Happen Automatically

The SaaS provider regularly updates the software with new features and security improvements. You don’t download anything or click “install update.” One day you log in and there’s a new feature waiting for you.

You Pay Monthly or Yearly and Can Cancel Anytime

There’s no long-term lock-in with good SaaS tools. You pay for the service based on your usage, either monthly or annually.

SaaS vs Traditional Software, What’s the Real Difference?

Let’s put this side by side so you can see exactly what changes when you switch from traditional software to SaaS:

What We’re ComparingSaaS (Cloud Software)Traditional Software
How you access itAny browser, any device, anywhereOnly on the computer where it’s installed
Upfront costZero small monthly subscription Pay-as-you-goHigh one-time licence fee Expensive
InstallationNo installation needed, log in and goManual installation on every computer
UpdatesAutomatic, always the latest versionManual downloads, often costly upgrades
IT team required?No, provider manages everythingYes, you need IT staff to manage it
Data backupAutomatic cloud backup, never lose dataManual backup, risk of total data loss
ScalabilityAdd or remove users in secondsBuy new licences for every new user
Working from home/fieldWorks perfectly from anywhereUsually tied to office computers
SecurityProvider invests heavily in enterprise securityDepends entirely on your own IT setup

SaaS Programs

The SaaS programs include – 

  • Project management apps
  • Financial accounting
  • Payroll and accounting programs
  • Customer relationship management
  • Content management system ‘
  • E-commerce
  • HR management software
  • Archive management etc..

Here companies need not have to install multiple programs or purchase and manage licences for the programs to run them on the system. 

SaaS Characteristics :

Effortless Customization

SaaS provides the distinctive capability for each user to seamlessly tailor applications to align with their particular such personalization that are distinctive to each company or user and persevere through upgrades. Such means that SaaS providers can introduce significant upgrades more promptly, reducing customer risk and substantially minimizing adoption expense.

Trends in SaaS

Business organizations are leveraging SaaS integration platforms to evolve additional SaaS applications. Saugatuck Technology relates to this as the “third wave” in software adaptation, where SaaS develops beyond standalone software serviceability to develop into a platform for mission-critical applications.

Multitenant Architecture

A multitenant architecture is introduced, where all users and applications allocate a common infrastructure and code base that is centrally managed. Such unified infrastructure enables SaaS vendors to innovate rapidly and saves imperative time earlier spent on maintaining multiple versions of outdated code, as all customers function on a standardized foundation.

SaaS Embraces the Consumer Web

Those who are in touch with interfaces like Amazon.com or My Yahoo! will view the web interface of typical SaaS applications intuitively. The SaaS model regulates seamless customization with the help of a point-and-click approach,providing the weeks or months conventionally needed to upgrade conventional business software that seem outdated.

Advantages and Disadvantages of SaaS

The SaaS platform offers a variety of advantages and disadvantages that makes it a complete platform. Let us discuss more about SaaS – 

Advantages of SaaS

01

Accessibility

One of the best advantages of using SaaS is its ability to run through the internet browser. You can access your data from anywhere at anytime from any device i.e, smartphones, system, tablet etc. Just make sure you have an internet connection to the device. Thus, it makes SaaS an incredible versatile application in multiple ways. 

02

Cost effective

Investing on a SaaS platform is going to be a cost effective option because you pay as you use. Mid-sized and small businesses who are more concerned about the budget into the new system can afford the platform without any financial issues. The monthly payments make it easy and simple for these companies as well. 

03

High Security level 

The SaaS vendor is responsible for the maintenance of your entire business data.  SaaS offers security benefits and keeps all your necessary data safe and secured. You need not have to worry about hacking or unappropriate access of your confidential data. Incase you tend to lose the data unfortunately, you are benefited with an option to back-up the data. The cloud providers perform regular security audits which makes all your sensitive data under airtight. Just, make sure you are working with a trusted Cloud vendor. 

04

Data and analytics

The SaaS system collects all the stored data in its database and provides the data to its users at a centralized platform. All the data and information is available on the system when you log in to your account. Businesses using SaaS software usually have access to intelligence tools and reporting system. 

05

Work anywhere at anytime

You can always access to your work tasks from anywhere, at anytime with just an internet connection. You can also access to your business data even if you are not at work place. 

Disadvantages of SaaS

01

Lack of control 

As the SaaS vendor has the entire access to your data, the control resides with the third party. Thus, it lacks the control to entire business data. 

02

Network connectivity

When there are network connectivity issues with regard to the location, climate or any unavoidable conditions, the SaaS system will be of no use. 

03

Data security

As the security of the data is managed by the SaaS vendor there may be security risks like – inappropriate access, loss of data, disclosure of data, enabling access to hackers or any malware practices etc can result into unsecure data.

SaaS are more widely cloud computing, can help you make the most of a limited IT budget.  

Read our blog – Why it makes sense for mid sized businesses to use CRM as a SaaS

What is Cloud computing?

Cloud computing can be defined as a real time service, hosted over a network of computers or internet, access the resources of the cloud system from anywhere or any system using a simple interface to connect end user computers to the cloud computers. 

In a cloud computing technology the supported applications, data storage facilities, all placed on a network of computers under a cloud. The end user access these applications, data over the internet using a cloud interface software like web browser etc.

Read our blog – What Is Cloud Computing?

Benefits of cloud computing?

  • Cloud computing gives you access to the data from anywhere on the earth (provided you have an internet connection) it becomes easy for you to connect easily and quickly.
  • The cloud computing reduces the cost of managing your IT costs. It is a cost effective solution as you need not have to invest extra funds on new hardware and software system.
  • Depending upon the expansion of your business you can increase your storage and operation needs as per the requirements or changes.
  • Cloud computing offers security when any important data is lost and the data can also be protected by inappropriate access.
  • The Cloud computing technology incorporates the latest developments which make it an even better platform for data storage, data centralization as well as data communication.
  • The cloud benefits you by making it easy for you to share data and information beyond the traditional methods. You can provide access to the file or document to multiple individuals present in various other locations.

In a cloud computing system, the workload is managed by a network of computers, also known as the cloud, thereby significantly reducing the load on end-user devices. As a result, client machines require only a minimal amount of processing power. To connect to the cloud system, users need a cloud interface, through which all applications are accessed and run on cloud servers.

Consequently, this leads to a major shift in workload from the client computers to the cloud infrastructure. Moreover, the hardware and software requirements for end users are greatly reduced.

In essence, cloud computing is an internet-based technology that is offered as a service on demand. Users can conveniently access the necessary resources from the provider over the internet, whenever needed.

Read our blog – Cloud computing and CRM software

Ready to Experience SaaS CRM Built for Indian Businesses?

SalesBabu CRM is a 100% cloud-based SaaS platform trusted by thousands of Indian businesses. Get started with a free demo today.

Get Your Free Demo

Conclusion

CRM Applications are one of the best strategies the businesses encounter when it comes to using a software as a SaaS. The present CRM Application are basically cloud based CRM softwares which provide cloud computing facilities. You can also make the fullest use of Mobile CRM that can be accessible from anywhere at anytime. 

Overall the SaaS CRM application provides various functionalities for your business. And when it comes to mid sized businesses, the SaaS can be the best business tool for you.

Recent Posts

  • Service On Demand

Maximize Your Sales Efficiency: How SalesBabu Warranty Management Software Transforms Customer Service

In today's competitive landscape, maximizing sales efficiency is more crucial than ever. This is where… Read More

8 months ago
  • CRM On Demand

How CRM Software Can Help You Streamline Your Business Processes

In today's business world, being efficient and productive is a really big deal for success.… Read More

3 years ago
  • CRM On Demand

Impact of Mobile CRM Software on Sales and Marketing

In today's fast moving business, sitting at a desk is no longer the only way… Read More

3 years ago
  • CRM On Demand

Open Source CRM Software: Pros and Cons

Customer relationship management  is important for all sizes of companies. It helps businesses to track… Read More

3 years ago
  • CRM On Demand

The Future of CRM Software: Emerging Trends and Best Practices

The future of CRM software is bright. CRM is growing more powerful and user-friendly as… Read More

3 years ago
  • CRM On Demand

How to Integrate CRM Software to Improve Business Operations

Now days, companies use different types of app and software for different purpose to keep… Read More

3 years ago

This website uses cookies.