CRM For Chemical Industries

CRM for Chemical Industry allows you to streamline the day-to-day processes in a manufacturing set up. With this great tool you can earn the confidence vote of the customers.

Key Features of Chemical CRM

• Sales Forecasting
• Optimum utilization of Sales Resource
• Empower workforce with skill training
• Market visibility to fight competitors
• Boost Sales and Services
• Track and manage aging chemical inventory systems
• Easier access to technology for real time information updates

Benefits of Chemical CRM:

Centralised DataBase

You can manage all your customers Database in one place. So it becomes easy to access the information regarding any customer at any time. Just by a single click all Information can be viewed.

• Capture and track all customer information and interactions
• Real-time data to make informed decisions
• Identify Prospective Customers

Lead Follow-up Management

Online CRM facilitate seamlessly capturing inquiries coming from a variety of sources, including website lead forms, marketing automation systems, and lead providers.

• Lead Capture
• Flexible Lead Distribution
• Continuous Activity Prioritization
• Real-Time Dashboard and Reporting

Tracking payments, delivery & dispatch

CRM for manufacturing industry offer functionality to schedule and track partial payments against orders, installation, purchases etc. also it automatically calculate pendency aging.

• Set partial payment reminders
• Track follow-up conversations
• Manage Dispatch Details
• Manage delivery logs
• Delivery and dispatch reports
• Pending order reports

Cost Reduction and Revenue Growth

CRM helps the manufacturing units to streamline the complete process flow in a very efficient manner, moreover it does not require any overhead support, it leads to reduction in extra cost & also helps in more revenue generation.

• Less time in lead filtering
• Optimize skilled workforce save high employee turnover.
• Timely order processing save customer service time and effort to retain the business.
• Real time inventory monitoring
• Demand forecasting save extra production cost.

Enhanced Customer Communication

A CRM facilitates personalized and consistent communication with customers:

• Track Customer Interactions: Capture and track all customer interactions, including emails, phone calls, and meetings, providing a complete view of the customer relationship.
• Personalized Communication: Tailor communication to individual customer needs and preferences, enhancing customer satisfaction and loyalty.