Sales target are the worst nightmares in every sales field. Businesses have different targets and wish to achieve it with diligence and best performance to make better revenue and customer base in the market. Best way to close sales targets are through better and faster deals. To perform better than their competitors, companies are implementing various software solutions which can automate and organise business process for better sales.
SalesBabuCRM is one of the most trusted cloud based software solutions for organising sales and customer relationship management for better sales performance for any firm.
Let’s understand some of the benefits of SalesBabuCRM software solution:-
SalesBabuCRM integrates with different third party vendors to provide various lead management facilities for tracking prospective leads. This lead Management software tracks each stage of the sales process from lead generation to sales order processing. You can assign the lead to the sales team according to their capabilities and improves the lead nurturing quality for the team. We all know that it’s not easy to manage multiple leads on excel sheets, hence SalesBabuCRM provides a centralised cloud based database for tracking and recording details of every recorded lead and individual information.
Manages Inquiries in one place
It’s very important to take incoming enquiries with utmost importance, as most of the clients raze the company by the way their requires are handled and the answers received. SalesBabuCRM provides a centralised repository to track every incoming enquiry and assign it to respective sales personnel with the best knowledge to solve the query to the earliest.
Also, with every enquiry a detailed information on the customer issues in mentioned in the notes section to enable every stakeholder to understand the issue clearly without asking repetitive questions to clients and provide a holistic support with complete details to the solution.
Reduce time spent on admin tasks
This tool can help the sales people to reduce the time they spend on admin tasks like order processing and sales order. It allows you to spend more time on interacting with customers and on making productive sales campaigns and targeted presentations to reach their target sales faster.
Sales team need not sit behind the desk to enter all information on the customer in excel sheets and maintain it with the latest information on the customer. Every incoming lead details and important information is recorded in a centralised database which will help in understanding the background and shopping trend of different customers. These details help to create more targeted campaigns for each of them without spending hours behind the desk to juggle around sheets of information on each of them. A centralised repository keeps track of every information of customer at one location which is easily accessible to different stakeholders.
Cloud based services.
SalesBabuCRM allows different stakeholders to access the customer data from anywhere at any time. Mobile Sales apps facility allows sales team to support customer by accessing the cloud based database on the go by login in with their credentials and they are all set to provide on the move support.
With cloud based facilities sales team can access centralised repository and create quotations and sales orders at any time and provide round the clock services to its clients to close better deals.
Improves Collaboration between team members
With an integrated system to track every activity across the team, SalesBabuCRM helps in collaboration between the team members and providing facilities to keep every stakeholders being aware of various status of tickets using auto notification and email template facilities.
With an organised system of ticket management and data sharing, a healthy work culture is maintained and employees can work together to achieve sales targets faster and more efficiently.
Generate sales reports in a click
Reports and Analysis are very important when it comes to sales targets and demand forecasting. It is difficult for sales people to tell exactly what they are doing until a report is generated.
With SalesBabuCRM , sales managers and executive can generate various inbuilt and customer reports in just a few clicks and create real time sales reports to track different performance and sales target for the team.
Along with internal report generation, these reports help in understanding various demand trends of products to create futuristic plans for sales lifecycle management and inventory handling.
Know your potential clients
All clients are not equal, some customers are more valuable for your business. So it is important to identify where you need to spend your more time and efforts. When you keep track of those customers who are happy with your services then they can give you referrals.
SalesBabuCRM helps in understanding and keeping track of every customer and respective business history to understand the individual contribution of each client in our sales lifecycle. Also, we can provide promotional offers and discounts to old clients based on sales history and business collaboration details.
Daily you can get reminders about payment collections, appointments, meetings and follow-ups. It keeps you updated about each sales activity and track them for better management of sales targets.
Opportunity management facilities help in tracking every detail related to sales at a centralized location and send automated alerts to sales managers or executive to initiate any pending workflows. This helps in closing better and faster sales deals.
Boost customer relations
Retaining customers is an essential part of the growth of the business. This software maintains the complete customer details. In this way, you will be able to know the customer’s needs and can provide them better services. You can easily determine your most profitable customers. Customer satisfaction is the key for your business success and integrating with SalesbabuCRM can provide complete support on customer services and support system.
Some ways that helps to improve your sales through CRM software:
- Build a more sustainable relationship – Developing a deep understanding of the customers’ business- beginning with the complete view of the customer’s history with your company, and build a strong relationship with full trust. CRM system can help the organization to:
- Explore the challenges with the customers
- Engage with relevancy
- Scale your 1-to-1 relationship with the customers
- Find the right customers – The company has spent more time and resources on attracting and generating new leads. Time is very precious when you are small and growing fast. Make most of the use of your marketing tools like emails, market automation, and social, by connecting all of them to the CRM platform. Both sales and marketing teams will have a clear view of leads so that they can create and target the engaging communications to convert the leads into customers and reach the key decisions faster.
- Increase employee productivity – Adopting the right CRM and the right technology will free your team from processing heavy tasks and gives them more time to connect more with the customers. Some manual operations like searching for the contact information and entering the data can be eliminated or automated from customer-related processes. Automation of sales, services, and marketing will free the employees so that they can spend more time with the leads in talking and strengthening the relationship with them.
- Improving customer retention – Visibility across all your relationships with your customer can help the team to proactively address at-risk accounts and satisfies the customers with new opportunities at the right moment. With transparency in the customer histories, active campaigns can provide more satisfaction in the purchase, and the experience of services will keep customers coming back to you for more. Invest your time wisely and maintain a strong relationship with the customer.
SalesBabu CRM is not only a sales management tool but also an integrated solution for handling every aspect of business management by supporting each phase of the sales lifecycle and aid closing better and faster deals to maintain the sales targets for the organisation.