Like other business industries, education industry also focused on acquiring new students and retaining business by providing higher education opportunities to those who are already perusing their courses. It is as similar as developing a new customer chain and retaining the existing for acquiring new business opportunities; hence we need CRM to manage quantity of data required to sort according to sales need.
Globalization of Education Industry has increased the competition for higher education wing. From student acquisition campaigns to registration the process need to be easy, simple, user friendly and information need to be quickly accessible. Specific industry data management requirements can be full filled by only EduCRM deigned and offered by SalesBabu. To manage & synchronize student enquiries on single platform, and generate all the reports related to student in the CRM, SalesBabu EduCRM Solution provide you freedom of paperless office, you can generate online registration forms, capture soft data, process selection, automatic reminders, manage course payment schedules, quick correspondence by email, sms etc. Easy to use interface not only enhance admin capabilities, also provide students to have timely recommendations for higher Studies and facilitate the process for being touch with the corresponding administrative team of any educational institute using SalesBabu EduCRM.
Difficulties in Higher Education Industry
- How to track all student Enquiries properly?
- How to collect Fees & Payments?
- How to manage Courses Information?
- How to handle Student course Counseling?
- Is it possible to handle Centralize Student Information Database?
- How to handle admissions and course interest?
- Is it possible handle Students & Guardians Complaints?
- Is it possible to increase student interest in your course?
- Is possible to run marketing campaigns on segregate student pool?
- How to Manage Internal Staff (Faculty members & staff members)
CRM benefits in higher education industry
- Enable to handle student Enquiries on one platform
- Provide centric database and reduce IT infrastructure cost
- Enable Educational hubs & institutional to approach the decision maker authority
- Enable to handle lucrative Counseling management
- Help institutions to do Follow-Ups on students inquiries
- Enable to get reminders related to fees & Pending payment
- Get real time Student Database and MIS for future reference
- Maintain alumni database Separately
Higher Education Industry & CRM
CRM in higher education industry always an important component which tends to track entire student enquiries properly and help them to synchronize entire information @ each level lucratively. CRM application store all information at one platform and can use this information for future communication. CRM automatically create a detailed database related to students, their parents and about inquired courses, qualification matrix, eligibility criteria.
CRM Silent Features in Education Industry
Streamline Pre-Sales Work Force
CRM allow Institutions to mange entire student enquiries on the software like details of courses applied by student, their parent’s details, and all the mandate details which required filling an application form like their email ids, qualification certificate details. Even reminders for next follow ups and action can be preset and defined.
Manage Enrollment Process
CRM helps institutions to manage their student enrollment process on single platform, where they can put automatic fee reminders, scholarship fees concessions and can synchronize all the enrollment process within few click on computer system.
Lucrative Student & Management MIS
CRM enable institutes to take all operational and functional report, not only related to students, management report can be generate and retrieve through Higher Education CRM.
Hence, in higher education institutions & universities are going to change their internal & external process, in which manner they are serving the students previously. But nowadays institution much focus on student satisfaction & industry competitor, which is the reason Educational CRM becomes oxygen of most of the educational Hubs.