Category Archives : Customer Service

Five Innovative Helpdesk Software Features

Five Innovative Helpdesk Software Features That You Need in 2021

An online Customer Relationship Management (CRM) software or a cloud-based helpdesk platform helps businesses manage customer support operations smartly and easily. An online helpdesk is a central point of contact for customers seeking assistance from businesses. A smart helpdesk software helps in streamlining customer support operations by automating multiple processes. With the growing competition in […] more

What is Customer Service | SalesBabu CRM

What Is Customer Service | SalesBabu CRM

“Good customer service costs less than bad customer service.” Customer service meaning Customer Service is the service you provide to your customers before, during and after sales. Customer Service is considered to be one of the major factors in the business because it ensures the customer’s satisfaction and also encourages the customer to buy more.  […] more

Customer Complaints Stemming from Poor Inventory Control :

Customer Complaints Stemming from Poor Inventory Control

Many business owners state that the biggest challenge in administering their business comes in stock and inventory management. While many companies have organised methods of capital investment in inventory, over 43% of small companies have reported using manual processes or no tracking methods for handling their inventory. Understanding your inventory requirements and a fair knowledge […] more