Company’s they look out for a solution, which can provide them to manage their service related queries and complaints with a proper ticketing system. Companies are worried about their customers, who are not getting in time support and hampering their day to day-to-day work. Companies are using business process tools from different service providers and […]
...read moreCompanies in present days have known the importance of customer support, customer experience and how it is directly contributing growth to the company. Customer centric culture is the way to improve customer satisfaction and retaining as loyal customers. Company needs a tool help desk management system for a better customer support and customer service experience. […]
...read moreHelp desk management software is getting implemented these days in high numbers. Increase in usage is because the customers are renewing the services or product AMC’s with companies, who have been offering excellent customer service. Customer support in the company is set to achieve the goals of increasing sales revenue and retaining a loyal customer […]
...read moreField service oriented companies are busy in task completions these days. Companies are deputing field technicians with the task to the designated areas or regions to complete the service calls and expect to be updated back by EOD. Technicians hog around to complete complaints and try to reflect themselves to be best to earn incentives. […]
...read moreSalesBabu help desk ticketing system software is developed to help in service requests and alerts to the customer support team on tickets. Help Desk support ticket system, helps to transform all the request emails mounted into ticketing software by streamline the ticketing process. Resolution provided by the customer support team, with a built-in knowledge base […]
...read moreImproving your sales by attracting new customers is essential to grow your business and likewise, you need to keep your existing customers happy and satisfied in order to survive in the competitive market. Thus, the use of automated business tools have helped several companies to work in an organised manner. CRM system is one of […]
...read moreRapid globalization and the emergence of new markets has brought a great surge in Service Industry. Most of the industries that manufacture or sell products bearing after-sales -service and warranty as a mandatory requirement of customer service management tier which play a crucial role in the growth of company. With the drastic change in technological […]
...read moreCustomer service has always been and will always be one of the critical competitive advantages for any business. A good customer service can either make or break a business. As rightly mentioned – “The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.” […]
...read moreSales Management and selling is not easy. Successful sales people focus on maintaining relationship and closing sale. Selling is not only about closing prospects; it is also about building a relationship with the client. Timely and accurate information is the key to success. Sales people should manage their time efficiently. Sales People can keep following […]
...read moreWhat is AMC? AMC means Annual Maintenance Contract. Commonly known by many of them is also Annual Maintenance Charges. AMC is offered after sales service. Rapid globalization of new markets has brought a great surge in the Service Industry. Most of the industries that manufacture or sell products bear after-sales -service and warranty as a […]
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