Improving your sales by attracting new customers is essential to grow your business and likewise, you need to keep your existing customers happy and satisfied in order to survive in the competitive market. Thus, the use of automated business tools have helped several companies to work in an organised manner. CRM system is one of […]
...read moreRapid globalization and the emergence of new markets has brought a great surge in Service Industry. Most of the industries that manufacture or sell products bearing after-sales -service and warranty as a mandatory requirement of customer service management tier which play a crucial role in the growth of company. With the drastic change in technological […]
...read moreCustomer service has always been and will always be one of the critical competitive advantages for any business. A good customer service can either make or break a business. As rightly mentioned – “The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.” […]
...read moreSales Management and selling is not easy. Successful sales people focus on maintaining relationship and closing sale. Selling is not only about closing prospects; it is also about building a relationship with the client. Timely and accurate information is the key to success. Sales people should manage their time efficiently. Sales People can keep following […]
...read moreThere is no doubt in that the quality of the customer care you provides; matters to your customers. A second way to Increase revenue is – through after-sales service, product warranties & repairs. Rapid globalization of new markets has brought a great surge in Service Industry. Most of the industries that manufacture or sell products bearing after-sales […]
...read moreCustomer complaints and service contacts are an opportunity to show your clients how important they are. If you exceed their expectations they will be loyal customers for years to come. Complaint management software allow entry, tracking, recording and recalling customer contact history to better customer experience and customer complain handling. Following are some benefits of […]
...read moreThere are some questions that a sales manager in any organization is concerned about How To Gauge Sales Pipeline effectively??? What Are Companies Top ten Products In Demand??? What Are The Top marked opportunities for Your Sales Process How To Forecast Sales Projections??? How To Estimate Performance of Sales Employees??? How To Extract The Executive […]
...read moreWHAT IS A CLOUD PLATFORM? Cloud Platform enables developers to build, test and deploy applications on highly scalable and reliable infrastructure. WHAT IS CLOUD COMPUTING? In Today’s IT infrastructure “Cloud Computing” has its own nature and importance, cloud methodology enables companies to reduce their In-House IT infrastructure and its cost. For example, Companies have their […]
...read moreMeeting customer expectation even after you sold your service is really necessary to make long term business planning and for creating your brand. Always try to reach customers expectations. Improve your customer service if you want to improve relations with the customers. Now-a-days there is lot of competition and it is not easy to win […]
...read moreNurturing relations with the customer is the important part of any business. Business is becoming complex in this competitive time. Customers are judging companies on their services. Every organization should handle complaints efficiently. When you don’t listen to your customers they felt that their problem was not taken seriously. You have to fix customer problems […]
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