Category Archives : Service On Demand


Making Field Service Workforce flexible and agile

Making Field Service Engineer Flexible And Agile

Rapid globalization and the emergence of new markets has brought a great surge in Service Industry. Most of the industries that manufacture or sell products bearing after-sales -service and warranty as a mandatory requirement of customer service management tier which play a crucial role in the growth of company. With the drastic change in technological […]

...read more

Things to keep in mind to Increase Sale

Sales Management and selling is not easy. Successful sales people focus on maintaining relationship and closing sale. Selling is not only about closing prospects; it is also about building a relationship with the client. Timely and accurate information is the key to success. Sales people should manage their time efficiently. Sales People can keep following […]

...read more

AMC Management System

AMC Management Software

What is AMC? AMC means Annual Maintenance Contract. Commonly known by many of them is also Annual Maintenance Charges. AMC is offered after sales service.  Rapid globalization of new markets has brought a great surge in the Service Industry. Most of the industries that manufacture or sell products bear after-sales -service and warranty as a […]

...read more

Online Customer Management System

Complaint Management Software

Customer complaints and service contacts are an opportunity to show your clients how important they are. If you exceed their expectations they will be loyal customers for years to come. Complaint management software allows entry, tracking, recording and recalling customer contact history to better customer experience and customer complaint handling. About the Complaint Management  Objective […]

...read more

MIS: Now Get All Your Reports Just by a Single Click

There are some questions that a sales manager in any organization is concerned about How To Gauge Sales Pipeline effectively??? What Are Companies Top ten Products In Demand??? What Are The Top marked opportunities for Your Sales Process How To Forecast Sales Projections??? How To Estimate Performance of Sales Employees??? How To Extract The Executive […]

...read more

What is Cloud Based CRM Application?

WHAT IS A CLOUD PLATFORM? Cloud Platform enables developers to build, test and deploy applications on highly scalable and reliable infrastructure. WHAT IS CLOUD COMPUTING? In Today’s IT infrastructure “Cloud Computing” has its own nature and importance, cloud methodology enables companies to reduce their In-House IT infrastructure and its cost.  For example, Companies have their […]

...read more

Good Customer Service with online complaint system

How your customer service should be?

The importance of the customer service department in any business, their aim is to retain the customers by providing the service back to those who are using the company products. Every company is following basic tips to keep customers happy – a smile with a warm welcome message, patiently listening to the issue or queries […]

...read more