Company always focuses on how to streamline the business. Sales revenue to be generated and customer base to be increased. Simultaneously the company also concentrates on the customers issues. We all know customers keep giving complaints, either on the product or services, which are inevitable. Complaints are always to be acknowledged and dealt effectively with […]
...read moreThe future of customer service is to prioritizing the customers experiences on feedback received from them and increasing the brand image of the company. Through this process it will not only bring more customers online, but also customer support teams are becoming more active, aggressive to provide better support to them with the help of […]
...read moreWe have been noticing the customers saying intime support is received and hence, we are able to work on the machinery and start the production. Some say support has not been yet received, equipment is good quality but the support is not proper. Few say oh ! the product and the support after sales is […]
...read moreCloud based ticketing systems are being used by the manufacturers, service providers and customer support call centres and operations running companies to boost its customer relations. A CRM ticketing system is allowing the customer support teams to capture complaints, manage those related issues and track the status of customer tickets in a collaborative manner. USP […]
...read moreIn the Indian economy, the fast-moving consumer goods (FMCG) segment is already the fourth largest sector. What is more interesting is that the regional/small players and rural India are going to be the two most important growth drivers for this industry and the growth difference is having a rising trend in successive quarters. On the […]
...read moreCustomer Relationship Management – CRM system is most required in any company to streamline the sales and marketing team and help them to reach their target set goals. B2B CRM is for the companies who are into the process of directly dealing with business to business. Whereas, B2C CRM is helping the companies who are […]
...read moreAs an organization, you have many choices for getting products or services to your customers. You may sell them in an online store, brick-and-mortar shops, or through retailers. Dealer or distributor network is another option used by many manufacturers to do the selling for them. A strong dealer partnership is simply as important as strong […]
...read moreBecause we sell CRM systems, we naturally deal with lots and lots of salespeople, and we consider our sales reps at heart. And we salespeople are an interesting lot. A few of us like technology, others don’t. A few can sell just about anything; others are more specific and focused on what they sell. Some […]
...read moreSalesBabu help desk ticketing system software is developed to help in service requests and alerts to the customer support team on tickets. Help Desk support ticket system, helps to transform all the request emails mounted into ticketing software by streamline the ticketing process. Resolution provided by the customer support team, with a built-in knowledge base […]
...read moreThe Roles, Responsibilities and Best Practices in the Sales Operation When we come across a successful team, the answer we get is under the incredible leadership sales team is streamlined and the productivity is seen. The sales force team is a core team in the business to run the show, they’re focussed on an aim […]
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