Field Service Management (FSM) refers to the management of organizing and optimizing operations that are performed outside the office or in the field. These field services include customer support, sales, consultations, dispatching service technicians, repair and maintenance, and regular inspections. Earlier it was a manual process that involves paperwork, phone calls, field service technicians, office […]
...read moreCRM software is a crucial tool to maintain a strong relationship with your customers. Cloud CRM software stores the complete information of your customers in a centralized database. CRM tools enable you to keep your data organized and help you keep track of all the vital information efficiently within the organization for small and large-scale […]
...read moreCustomer experience is a crucial part of the business to retain customers for the long term. A survey says that nearly 89% of customers are likely to return to purchase your products or services if they get a positive experience with your deals. On the other hand, it is hard for the customer to return […]
...read moreCustomer Relationship Management (CRM) solutions have a lot of benefits for the growth of the business. Online CRM software with the right features helps you to understand customers more on their needs, customer experience, and services. Apart from that cloud CRM software also helps you to boost sales, and allows you to analyze the current […]
...read moreCustomer Relationship Management ( CRM) is an essential tool for the growth of the business in today’s competitive world. CRM enables you to organize and streamline your business process with data stored in a single database.CRM makes your work easier and helps in the fast growth of your business. It is crucial to know the […]
...read moreWhen you run a business whether it is a small or large enterprise there are lots of things you need to focus on, such as marketing, product design, quality, sales strategies, lead management customer support and services, social media engagement, and more. But distribution channels or distribution management strike at the least. Do you know […]
...read moreIn the Indian economy, Fast Moving Consumer Goods (FMCG) sector is the fourth largest sector. FMCG is a diverse, broad, ever-changing, and extremely competitive business. The consumer base of the FMCG industry is huge and distributed across various geographical locations. Highly competitive business, even the competition from local players also impacts FMCG business. Digital media […]
...read moreManaging customers and retaining the long-run relationship is a great challenge in all businesses. Customer Relationship Management (CRM) is a great tool that helps to manage the business process effectively and easily. Cloud-based CRM software enables you to manage your customer data in the cloud and allows you to access your customer data anytime, anywhere […]
...read moreAny e-retailer will tell you how boring and mundane it is to manually place supply entries in an excel sheet. There is nothing quite so tiring as capturing complete sales channels, modifying quantities, placing entries and yet running out of stock unprepared. Unfortunately, e-commerce operators are not the only affected by the manual processing plight; […]
...read moreAn order management system (OMS) supports all the stages in your company’s sales process, from order creation through customer delivery, and it also makes quick work of the logistics challenges inherent in a multichannel world. A major benefit of an order management system (OMS) is that it provides a unified, centralized system for managing orders […]
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