In the year 2016, it was recorded that a vast number of people have migrated to mobile services from desktop services. The usage of mobile has become a very common thing these days. Online shopping, online booking, online orders, and many such activities are being performed on mobile phones. Since the times have changed so […]
...read moreCustomer Relationship Management software has been growing to be one of the largest software markets across the globe now. According to research, it suggests that CRM software is expected to reach up to the top levels in terms of revenue by the year 2025, and it is growing very rapidly. At this rate, many companies […]
...read moreLead management refers to all the systems, events, and activities revolving around gaining and capturing your leads, monitoring their activities and behavior towards your brand and products, educating and engaging them with your products, for the sole purpose of getting them sales-ready and converting them from leads to long-term loyal customers and prospects. It includes […]
...read moreSince the coronavirus pandemic has hit, it has caused damage to various businesses and companies, especially to the small and medium businesses. Though it has caused damage to the bigger businesses also, it has a tremendous effect on small businesses. Many rules such as lockdown, social distance had to be followed to stay safe from […]
...read moreThese days everything is getting online without the chance of meeting people directly and getting them to know more, for instance, making phone calls, online video conferencing, and so on has become the limit. Many new technologies including phone calls have become a replacement for meeting people directly. To stay safe and healthy, not meeting […]
...read moreA help desk software is designed to help the customers and users either internally within a business organization and company or with external customers or prospects. Business organizations that are planning to implement support software, customer support software, or help desk software can opt for an on-premise or cloud-based help desk software. The on-premise help […]
...read moreAs we stepped into the year 2020, none of us imagined that we would have to face such a pandemic that would make all our lives harder. It was a mystery, we never knew what the pandemic would bring for us. Unemployment was faced, a lot of businesses were at a loss, many global activities […]
...read moreIn today’s situation, customer’s buying behavior has changed completely with the growth in technology. People are more connected to the internet with technology development in mobile phones. All the updated news is going viral on social media since most people are connected to social media. Social media has great potential to drive the business to […]
...read moreIn this new era of businesses and marketing, every organization has its main focus on the customers and prospects, they need to maintain a healthy customer relationship with every customer they deal with. Many new businesses and companies use Excel to maintain their customer database storage as it has got many benefits to offer. The […]
...read moreLeads are the people who have shown interest in your brand and products but have not yet confirmed anything about their purchase of your products. It is the key responsibility of your staff and business organization to make sure that you convert these leads into permanent customers who can become loyal ones. Every business organization […]
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