Cloud computing, cloud hosting and cloud services have become one of those recent trends in the present market. Every industry irrespective of the size of the business is focusing on cloud technologies in order to enhance the economic as well as business value. Let us know about cloud computing technology in detail. What is cloud […]
...read moreThe service industry plays a unique role in the development of the economy as it creates services rather than tangible objects. The service industry in India is one of the largest sectors of India. The service sector accounts for about 54.40% of India’s total GVA(Gross Value Added). India’s service sector covers a huge variety of […]
...read moreWhat is mobile CRM? Technology has made it easy to complete most of the work with handheld smartphones and tablets. Customer relationship management (CRM) is the key to enterprise success. CRM dynamics involves capturing data about the customer, their dealings with the company, and other details. The company then uses this information to create a […]
...read moreYou might have heard that selling your product to a new customer is more expensive than selling it to an existing customer. Most of the business firms tend to neglect their existing customers with the false perspective that the customers will always prefer their products and come back to them. You are not just the […]
...read moreCustomer relationship is not just the present trend or relevance, it is throughout the history of business where customer relationship has its own importance and concern. Nothing is more critical for a business than attaining loyal customers and retaining them with atmost satisfaction. You may be a small business, a startup or a large enterprise […]
...read more“Opportunities don’t happen. You create them.” – Chris Grosses The sales plays an important role for the success of the business. Sales is one such aspect which plays the role of a bridge between the potential customer’s needs and the product or services which the organisation is offering to fulfill the needs and wants of […]
...read moreThere is a saying in the sales business, the more empty your warehouses look, the better your sales team is. And if your warehouses look overstocked, your sales team is not doing its job. But in the real world, the situation is not that simple. Sales team need to strike a balance between having an […]
...read moreJust like the never ending technologies which are available in the present environment there are advances in hacking as well. In the present business world, where CRM software is used widely in the business, it becomes important to keep all the data safe and secure. Every business has certain essential data depending upon the size […]
...read moreMake customers, not a sale! Customers are the topmost individuals of the priority list. Therefore, developing a good customer relationship with them also becomes important to retain them and keep them happy. No matter if you are a small business, a large enterprise or a start up, maintaining a good relationship with your customers will […]
...read moreWhat is customer engagement or client engagement? To be very precise, it is the act of engaging your customers with your brand or organisation through an online communication methods. What is customer engagement? Customer engagement is a form of business communication connection between an external customer and the organisation through various other channels of correspondence. […]
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