Category Archives : Blog

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10 Benefits of an Online Ticketing System

10 Benefits of Cloud Ticketing System

Company’s they look out for a solution, which can provide them to manage their service related queries and complaints with a proper ticketing system. Companies are worried about their customers, who are not getting in time support and hampering their day to day-to-day work.  Companies are using business process tools from different service providers and […] more

Ticket Management Software | Help Desk Ticketing System

Essential Features that a HelpDesk Ticket Management Software Should Have

Cloud based ticketing systems are being used by the manufacturers, service providers and customer support call centres and operations running companies to boost its customer relations. A CRM ticketing system is allowing the customer support teams to capture complaints, manage those related issues and track the status of customer tickets in a collaborative manner. USP […] more