Daily Archives: September 21, 2020

Ticket Management Software | Help Desk Ticketing System

Essential Features that a HelpDesk Ticket Management Software Should Have

Cloud based ticketing systems are being used by the manufacturers, service providers and customer support call centres and operations running companies to boost its customer relations. A CRM ticketing system is allowing the customer support teams to capture complaints, manage those related issues and track the status of customer tickets in a collaborative manner. USP […]

...read more