There is a big difference between a satisfied customer and a loyal customer. Never settle for the ‘satisfied’. – Shep Hyken The present market has become more customer centric and digital as well. And so is acquiring new customers and retaining of the existing customers and clients becomes critical for the growth of the business. […]
...read moreAre you a small business? Or are you a large business? The main objective which plays equal role in both of them is maintenance of good relationship with their loyal customers. If you are a small business and you are gradually gaining success, you will have to build a stable relationship with your clients and […]
...read moreIt’s the responsibility of the business to treat it’s loyal customers right, no matter it is a large or small business. Studies and surveys have proved that losing a loyal customer can be a great loss for the business and finding a new one instead can be indeed an expensive work. Thus, when you put […]
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