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Service Management
The SalesBabu On Demand Service Management delivers the visibility, control and automation needed to deliver quality service, manage risk and compliance, maximize return on investments, and accelerate business growth.
SalesBabu On Demand Service Management provides set of specialized organizational capabilities for providing value to customers in the form of services.
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Who Benefits from Service Management? |
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SalesBabu On Demand Service Management provides set of specialized organizational capabilities for providing value to customers in the form of services. |
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- Manage Sales Order or AMC
- Manage AMC Details
- Manage Service Calls
- Schedule Service Engineers
- Manage Quotation (Product or AMC)
- Manage Total AMC Value
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Features of Service Management |
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Management Visibility |
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- Admin
- Product
- Quotation
- Sales Order
- Installation Details
- Service Calls
- AMC Calls
- Scheduling Service Engineers
- Warranty, Replacement
- Dispatch & Invoice details
- Complaints
- MIS
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- Machine History
- Service Engineer Schedules
- AMCs pending for renewals
- Open Complaints
- Installation Pending
- LC validity lapsing in 30 days
- AMC date visit (<15 days)
- Pending Service Calls
- Insurance Claim
- Total AMC Value
- Pending Complaints
- MIS
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