Category Archives : Service On Demand


AMC Management Software

There is no doubt in that the quality of the customer care you provides; matters to your customers. A second way to Increase revenue is – through after-sales service, product warranties & repairs. Rapid globalization of new markets has brought a great surge in Service Industry. Most of the industries that manufacture or sell products bearing after-sales […]

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Complaint Management Software

Customer complaints and service contacts are an opportunity to show your clients how important they are. If you exceed their expectations they will be loyal customers for years to come. Complaint management software allow entry, tracking, recording and recalling customer contact history to better customer experience and customer complain handling. Following are some benefits of […]

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MIS: Now Get All Your Reports Just by a Single Click

There are some questions that a sales manager in any organization is concerned about How To Gauge Sales Pipeline effectively??? What Are Companies Top ten Products In Demand??? What Are The Top marked opportunities for Your Sales Process How To Forecast Sales Projections??? How To Estimate Performance of Sales Employees??? How To Extract The Executive […]

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What is Cloud Based CRM Application?

WHAT IS A CLOUD PLATFORM? Cloud Platform enables developers to build, test and deploy applications on highly scalable and reliable infrastructure. WHAT IS CLOUD COMPUTING? In Today’s IT infrastructure “Cloud Computing” has its own nature and importance, cloud methodology enables companies to reduce their In-House IT infrastructure and its cost.  For example, Companies have their […]

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How your customer service should be?

Meeting customer expectation even after you sold your service is really necessary to make long term business planning and for creating your brand. Always try to reach customers expectations. Improve your customer service if you want to improve relations with the customers. Now-a-days there is lot of competition and it is not easy to win […]

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Fix the problems faced by Customer Service Department

Nurturing relations with the customer is the important part of any business. Business is becoming complex in this competitive time. Customers are judging companies on their services. Every organization should handle complaints efficiently. When you don’t listen to your customers they felt that their problem was not taken seriously. You have to fix customer problems […]

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Strengthen your Customer Service

  Meeting customer expectation even after you sold your service is really necessary to make long term business planning and for creating your brand. Always try to reach customers’ expectations. Improve your customer service if you want to improve relations with the customers. Now-a-days there is lot of competition and it is not easy to […]

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Road Map to Reach Customer Satisfaction

  Customer Service is a critical part of every business. Every day there is new challenge, and new tact’s to handle them are required. Customer Service performance doesn’t bring brings impact to its department only but also affects others departments like Sales, Accounts, Marketing, production indirectly. It also plays important role in strategy Planning. It’s not […]

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Understand What Customers Want’s

  Good Customer service is an essential strength for any company. Always give customers what they want not what you think it is required for them. One can win loyalty with better customer service. To get a better understanding of customer do customer surveys and record the customer data. Meet customer needs and satisfy them […]

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Tips to Improve Business Profitability

Recently, a few major trends have remarkably transformed the way companies engage their customers throughout the sales cycle. The major trends are described below: Strengthen Your Social Presence: Social networks like LinkedIn, Facebook, twitter has helped sharing likes, feedback, comments among the social groups. Social media sites are providing a dynamic platform to promote brands. […]

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